Ministry urges Emiratis to renew passports on smart app

Abu Dhabi - UAE citizens urged to use smart app.

The Ministry of Interior (MOI) has urged Emiratis to make use of the smart application, UAE-MOI, for passport renewals.
The electronic services allow customers to complete transactions without visiting service centres, unless they are asked to be present. The smart application is compatible with iOS, Android, Windows, and Blackberry operating systems.
"The use of the application to renew passports and to avail other services is an important step that keeps pace with the significant developments that are taking place in various fields throughout the nation," said Major General Khalifa Hareb Al Khaili, Acting Assistant Undersecretary of the Ministry of Interior for Naturalisation, Residency and Ports Affairs. "This step additionally reflects the strategy of the ministry to transform its services by providing convenient access to the myriad of high-quality services via the website or smart phones."
Lieutenant Colonel Matar Kharbash, head of the E-services Department and head of the team supporting smart transition at the Naturalisation, Residency and Ports Sector, indicated that the passport renewal service via smart phones allows citizens to avail the service in a matter of minutes, by paying Dh50 fee and the passports will be sent to preferred destinations.
"The application can be downloaded through the applications store depending on the type of phone," he said. To avoid any delays in the renewal process, Lt Colonel Kharbash urged citizens to renew their passport electronically through the smart application at least one month prior to the expiration of their passport.
"The photo must be recent, have a white background, the subject should be facing towards the camera, and all facial features must be clear," he said.
"It is recommended that persons wishing to renew their passport start their transactions early and well before the anticipated date of travel," he said.
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