Many universities and VET institutions have an International Office on campus. You should contact the International Office at your institution soon after arriving in Australia. The office will be a continuous source of information and support for you while you adjust to living in Australia, and all the way through to the end of your studies. The International Office offers a range of services. If your institution does not have an International Office, talk to the student administration staff.

Student Contact Officers (SCOs) in your International Office will guide new international students through orientation programs designed to help them understand the Australian education and training system and become familiar with the campus, support services and clubs. They will explain the institution’s structure and governance, Australian culture, and general issues associated with living in a new country.

Workshops or private counselling sessions may be provided for students who need help in developing study skills such as writing essays, note taking or preparing for exams.

Many institutions provide English language classes for students from non-English speaking countries. These classes focus on developing students’ proficiency in reading, writing, speaking and listening, and develop study skills such as note taking, report writing, research and information technology use.

The International Office will be able to help you research suitable, affordable accommodation close to campus. Should you find rental accommodation off campus, the office will also be able to help you understand anything in the contract you must sign, known as a lease, that you do not understand.
If you have a problem with your homestay, the International Office will help you resolve the issue, and direct those students in private accommodation to tenant’s advisory services.