Swap your Galaxy Note 7 with S7 variants

new york - Customers could swap it with either the Galaxy S7 or S7 Edge

In a bid to repair the damage done by the global recall of its flagship premium device Galaxy Note 7 over battery faults, Samsung said it would start exchanging the smartphones as early as this week and customers could swap it with either the Galaxy S7 or S7 Edge.

Samsung late on Friday issued an official statement on exchange of the Galaxy Note 7 devices for customers in the US.

"The US carriers have already halted sales and offered ways for customers who have already purchased the device to get refunds. Now Samsung has announced its own exchange programme, which will provide customers with a new device as soon as next week," The Verge reported on Saturday.

According to Samsung's exchange programme, customers can either exchange current Galaxy Note 7 device with a new Galaxy Note 7 as early as this week or they can exchange current Galaxy Note 7 for a Galaxy S7 or S7 Edge and replacement of any Note 7 specific accessories with a refund of the price difference between devices.

"In addition, affected customers will receive a $25 credit on their phone bill or a $25 gift card for their troubles. Samsung did not say when the Note 7 will be available for general purchase," the report added.

The global recall was a setback for Samsung and somewhat happy news for Apple as it prepared to launch iPhone 7 (on September 7), experts said.
After just two weeks on sale and 35 faulty phone batteries reported so far, Samsung on Friday issued a global recall of Note 7 and promised to replace every unit already sold.

"To date [as of September 1] there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market," the company had said in a statement.

According to experts, this is bad news especially at a time when Samsung had the momentum going in its favour. - IANS