Royal Jet sets a new benchmark

Royal Jet aircraft are equipped with the innovative medical tool, Tempus 2000, an integrated telemedicine device capable of a range of medical functions and producing video pictures of on-board patients. The device then transmits the findings to doctors inside MedAire’s MedLink Global Response Centre.

With worldwide concerns ranging from suspected heart attack to simple fainting, MedAire’s MedLink Service takes between 90 and 100 emergency calls everyday from aircraft in-flight and on-ground around the world.

“Medical emergencies can happen to anyone on board a commercial or private jet,” said Ammar Balkar, Vice-President, Sales and Marketing, Royal Jet. “An added benefit that completes our luxurious aircraft is the addition of medical tools such as Tempus 2000 and MedLink, which provide extra value to the service offered for our VIP passengers," he said.

In case of a medical emergency on board, Tempus 2000 connects the Royal Jet flight with the MedLink Centre. MedLink allows all Royal Jet aircraft direct in-flight access to US board-certified emergency physicians and specialists.

In April of 2003 MedAire, Inc. had a successful life-saving incident was the first time when a passenger’s vital sign data was successfully used to diagnose and treat a heart attack victim on a flight from Chicago to Manchester. MedAire’s ground-based physicians in Phoenix, Arizona were able to make an immediate diagnosis of heart attack and advise the on-board staff on treating the passenger.

“We are proud to have been the first VIP charter operator in the Gulf to introduce this service on board our aircraft," Balkar said.