Tokio Marine strengthens digital capabilities to facilitate growth in UAE

Tsuyoshi Yamasaki, general manager of Tokio Marine Insurance UAE, says the company is focused on becoming the region's leading global insurer by expanding new lines of business and strengthening existing operations

Tokio Marine Insurance, one of the world's oldest and leading insurance groups, has announced several initiatives to strengthen its digital capabilities in the UAE. The company is investing heavily in new technologies to improve underwriting capabilities, claims processing and customer service.

"We are committed to our customers, providing them with the best possible insurance experience," said Tsuyoshi Yamasaki, General Manager of Tokio Marine Insurance in the UAE. "By investing in digital capabilities, we can deliver a more personalized and efficient service to our customers."

One of the key initiatives is the launch of a revamped customer portal that will allow customers to purchase and manage their policies online. The portal will provide customers with access to a variety of features, including easy access to their policy details, make payments and report claims.

Tokio Marine is enhancing their customer services by using artificial intelligence and machine learning for automated claims processing, providing customers with superior services whenever the need arises.

These initiatives are part of Tokio Marines' broader strategy to strengthen its position in the UAE market. The company is targeting key sectors, including retail, manufacturing, and construction. Tokio Marine is also improving its network of partners and brokers to expand their reach to wider customer segments.

"We are confident that these initiatives will help us to achieve our growth ambitions in the UAE," said Yamasaki. "We are committed to offering the best possible insurance solutions to our customers and are confident that these investments will help us to achieve this."

In addition to the digital initiatives, Tokio Marine has also refreshed its visual identity in the UAE. The new brand essence, "Insurance, The Japanese Way" reflects the company's commitment to providing customers with high-quality personalized services. Tokio Marine and Nichido Fire Insurance Co., a Japanese-originated multinational insurer with a long history of providing insurance solutions to customers globally, is well known for its commitment to customers and innovative approach to insurance product offerings and service excellence.

About Tokio Marine and Nichido Fire Insurance Co. Ltd

Tokio Marine and Nichido Fire Insurance Co., Ltd. is one of Japan's largest non-life insurance companies. It was founded in 1879 and is headquartered in Tokyo. The company offers a wide range of insurance products, including fire, marine, automobile, and accident insurance. Tokio Marine and Nichido Fire Insurance Co., Ltd. has a strong presence in Japan and also operates in over 45+ countries, including the US, Europe, and Asia. The company is committed to providing its customers with high-quality insurance products and services.

In the UAE, Tokio Marine and Nichido Fire Insurance Co., Ltd. has been operating since 1976 with Al Futtaim Development Services as its local agents. The company has a strong presence in the UAE and provides a wide range of insurance products and services to businesses and individuals.

To know more click here : www.tmnf.ae