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UAE's first AI voice agent in logistics launched

Fero has formally launched their intelligent freight interface at the Ai Everything Exhibition- an event that brought together 300+ exhibitors, speakers and startups to showcase revolutionary technology that will encompass the UAE's Ai Strategy for 2031.
For the very first time in the Mena, Fero has introduced an AI-enabled voice agent for the logistics industry - a technology that will replace repetitive human interaction and eradicate any room for human error.
Logistics and Supply-Chain Industry Leader, Carolin Neubauer, joined Fero's panel discussion where she shared brief introductions on the minds behind the strategic engineering, development and creation of Fero- Arjun Bhasin, technical expert, Abdulla Al Shaibani, creative expert, and Abhinav Chaudhary, CEO of Fero.
"All stakeholders in the freight environment including airlines, shipping lines, vehicle fleet owners, freight forwarders, shippers have different IT software setups. I'm not saying that current technologies are incorrect, but rather that they are incomplete when it comes to lateral scalability" said Abhinav Chaudhary in his keynote address.
The audience was introduced to Fero's flagship NLP Agent & Chief Guest of the conference - TiA (Transport Interactive Agent), a highly intelligent and perpetual employee for the logistics industry.
"At Fero, we truly believe that TiA is the Logistician of Industry 4.0 and will revolutionise the future of freight," said Arjun Bhasin, CTO, Fero.
Naseer Ahmed, Chief Strategy Officer, Fero, said: "We are proud of our products, there is no doubt that the freight industry is ripe for the second generation of digital transformation, but we also equally pride ourselves for being born in the UAE and placing the region on the global Ai Innovation Map." 
- sandhya@khaleejtimes.com