Crowd control measures have been set up at Apple stores, as staff say walk-ins will not be entertained this year
uae8 hours ago
The roads in Dubai could be less crowded now but this is not the case at shopping malls and department stores. Clothes shops and stationery stores are packed with parents flocking to buy what their children require when they head back to school early next week. Parents are on the look-out for stationery, backpacks, formal footwear, sportswear, and school uniform.
The Department of Economic Development-Dubai (DED), has urged parents to steer clear from unnecessary shopping since they pose a threat to their monthly budget.
Parents, as consumers, should know exactly what they should buy and what they should not. They should not fall for pester power and go for expensive things just for their children to show off. It is not necessary to purchase everything from expensive shops.
Complaints & ResponsesCompany forced to replace goodsA consumer approached the Company forced to replace goods Consumer Complaint Section alleging a trader delivered goods not matching with his specifications on the purchase order. The complainant also said when he contacted the company to get the products replaced, the trader did not cooperate with him. As per the signed contract the trader was supposed to deliver the goods to a destination agreed between them. Abdullah Al Shehi, Director of the Commercial Control Department, said that the section has mulled over the complaint and reviewed the documents submitted by the complainant. A coordinator of the section contacted both parties to examine the delivered goods. It was found that the goods did not match with the requirements sought by the consumer. The report also showed the consumer was delivered spoiled and used goods. Subsequently, the Consumer Complaint Section suggested a commercial fraud case before the Intellectual Property Rights Protection Section. Following that, the company was asked to replace the goods, bearing the freight charges. Al Shehi suggested that consumers must always get the contract attested, retain receipts and bills related to the purchase order to claim one's rights. (Compiled by Salah Al Deberky) |
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