The acquisition represents a significant milestone for NEOPAY as it aims to expand its presence in the rapidly growing digital payments sector in the Middle East
kt network23 minutes ago
British national Preya Kandhari is due to fly back home to the UK soon but fears that the scars from the laser treatment to remove facial hair will not fade away, contrary to what the technician in the clinic where she started her treatment months ago told her after the incident occurred on June 12.
Earlier this year, local media highlighted the plight of a bride-to-be who suffered second degree burns after being treated at a beauty salon in Dubai.
“The swelling and redness has eased but the pain is immense at the corners of my mouth where the skin has cracked up,” said Preya who suffered the burns and scarring while undergoing a fifth session for upper lip hair removal at CosmeSurge clinic in Jumeirah.
“After the technician had finished the Intense Pulse Light (IPL) treatment, I could feel a really bad burning sensation,” said Preya who has paid nearly Dh1,800 for all the sessions.
“She gave me some ice to put on it as she always did.” According to Preya, earlier treatment sessions had never caused any pain.
“Later in the evening, I could feel my face burning a lot. So I put more ice and tried to sleep but the pain was really bad,” she explained.
“When I woke up the next morning, I had scarring on my upper lip and the side of the face. I tried to cover it up with makeup but it was still very visible.”
Preya visited the clinic again the next evening to consult and ask for compensation.
“The technician was very sympathetic — she assured me that the scarring would go within a week and this was just because the hair was not shaved as it was too soft,” Preya said, adding that she was handed over a cream to apply on the burns.
“The technician also said that the condition could have been aggravated due to exposure to the sunlight when I never stepped out of the house because I was too embarrassed,” she explained.
The manager of the clinic offered a free treatment of the same thing as compensation, according to Preya who added that she did not want any more of these treatments.
A spokesperson from CosmeSurge said the client would have to visit the clinic for assessment. “We will do a follow up assessment with the dermatologist and if we think something has gone wrong from our side, we will handle it accordingly,” said the spokesperson.
However, for Preya, it is no longer a matter of compensation. “I want others to know what can happen to you through such treatments if they go wrong.”
The Dubai Health Authority’s new regulations on laser treatments at salons will come into effect next month, following which centres and salons that do not deploy a full time trained physician and technician will have to stop offering the service altogether. — asmaalizain@khaleejtimes.com
The acquisition represents a significant milestone for NEOPAY as it aims to expand its presence in the rapidly growing digital payments sector in the Middle East
kt network23 minutes ago
The disease has been a public health issue in parts of Africa for many years but resurfaced as a global concern in 2022
asia25 minutes ago
Britain's finance minister Rachel Reeves reiterated the need for 'iron discipline' on the economy amid ballooning state debt
europe28 minutes ago
While Egypt sees no political will on the Israeli side, Biden pledges to press hard to keep a wider war from breaking out
mena30 minutes ago
Countries have been asked to focus on setting more ambitious near-term emissions targets for 2030 and for 2035
world47 minutes ago
UniCredit requested European Central Bank permission to raise its stake to 29.9%
finance47 minutes ago
Iran's foreign minister will not meet with his US counterpart, says such dialogue would not be 'expedient'
mena48 minutes ago
Concerned about Israeli infiltration, IRGC inspects all communication devices while nuclear and missile sites tighten security, say officials
mena49 minutes ago