Conferred with several awards, KONE's Regional Managing Director Samer Halabi spoke to Business Elite 2020 about how the company manages to keep its edge in providing elevator and escalator services across various structures in the GCC, some of which include metro development projects and high-rise structures in Bahrain, Qatar and the UAE. Halabi credits KONE's success to continuous innovation, sustainable solutions and a focus on improving the urban life of its customers for over a century, and also talks about successful current and future projects the company has been involved in seeing through.