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Customers resent ‘discount’ violations

AL AIN — A large number of residents of Al Ain have urged the Consumer Protection Department (CPD) to take action against some consumer goods stores that are exploiting the shoppers by offering two discounted rates for the same product.

Ahmed Hussein, a resident, said that as soon as he learnt that there was a big discount sale being offered by a famous shopping centre in Al Ain, he rushed to the venue.

“I was astonished when I found by chance that there were two discount prices fixed to the same cloth material,” he said.

The man complained that the sale price on one tag was mentioned as Dh25 and Dh35 on another tag. Asia Saad, a housewife, said that she is aware that the shopping malls do not put the real price of the items.

Another resident, Mohammed Ahmed, said that he bought a shoe from a big shoe store in Al Ain for Dh60 after the shop announced a discount promotion. “A day later, I went to the same shop and was surprised to see similar pairs of shoes being sold at Dh70,” he added.

A source from the Consumer Protection Department said that any person caught selling products higher than the approved rates, or cheat customers by not displaying the prices, will be penalised under the Consumer Protection Law.

He appealed to customers to dial the toll free number 8008811 for lodging complaints related to irregularity in prices charged on goods.