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DNRD to hold online services meeting

DUBAI — The Dubai Naturalisation and Residency Department (DNRD) will provide an update on its various online services at a public seminar as part of the 11th GCC eGovernment Forum starting today at Al Multaqa Ballroom of Dubai World Trade Centre.

The public seminar will be addressed by Brigadier Saeed Mattar bin Bleilah, Director, DNRD.

Apart from throwing light on services such as online visas and residency permits, the event will present case studies of DNRD’s key initiatives such as eForms, ePay and eGate.

“As a frontrunner among government departments in delivering customer-centric services, DNRD has been offering online services since 1999. We have come a long way since then, and most of our services are available electronically today. We would like the public to know about our eServices and understand them, so that they could save time and energy by getting their transactions done online,” said Brig. Mattar bin Bleilah. “This seminar will summarise all our electronic offerings and guide the public on how to use our eServices,” he added.

One of the case studies will focus on DNRD’s hi-tech innovation through a dedicated site http://www.eform.ae that facilitates fast-track online visa renewal with fully secure online payment options. The whole process can be completed in five to 10 minutes at any time of day or night. Payment can be made using the e-Dirham, credit card or direct debit to the applicant’s bank account.