The facility has been treating vulnerable populations, including Sudanese refugees who are fleeing the conflict in their home country
The Department of Health and Medical Services (Dohms) and Dubai Naturalisation and Residency Department (DNRD) yesterday signed a memorandum of understanding (MoU) to boost the residence visa process aimed at establishing a one-stop-shop for mandatory medical examination and eGate requirements.
The MoU was signed by the representatives of Qadi Muroshid, Director-General, Dohms, and Brigadier Saeed bin Belailah, Director of DNRD, at the Dohms pavilion during the ongoing Arab Health 2006.
Both parties agreed to consider the amalgamation of the health card and the eGate card into a single eHealth Card and signed an agreement with Medserve to issue medical fitness certificates, visas, eGate cards and eHealth cards. As a way to implement the decision, Medserve will provide a call centre (97143139800) and a web site (www.medserve.ae) for customers to schedule an appointment for the required documents.
It will also establish permanent and mobile clinics to perform the mandatory medical tests for the residence visa.
"We strongly feel that our service will benefit the companies and expatriates not just by offering expedited services but also by providing an affordable, reliable and pleasant experience, keeping with the fast paced environment in Dubai and the vision of the UAE to pioneer technology (eGovernment) and excellence all at once," said Brig Saeed bin Belailah.
On the other hand, DNRD and Dohms will provide ongoing support to Medserve to accelerate the residence visa process by providing counselling services, developing training programmes for Medserve medical team and training needed for employees, he added.
The facility has been treating vulnerable populations, including Sudanese refugees who are fleeing the conflict in their home country
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