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The Dubai Health Authority (DHA) launched Al Hamd, an electronic platform for the issuance of birth and death certificates in Dubai, on the final day of Arab Health.
Al Hamd, an electronic system for both the public and private sectors, aims to standardise and automate all procedures related to the issuance of the documents.
The initiative aims to do this through the provision of a unified comprehensive electronic system to ensure the accuracy, confidentiality and speed of data acquisition. The service desks will be based in all four DHA hospitals to issue birth and death certificates.
Humaid Al Qutami, Director-General of the DHA, said that the authority constantly works to develop all its services to simplify procedures and achieve customer satisfaction.
Al Qutami said that the authority aims to utilise the latest technologies in the best way to better serve customers.
Launching Al Hamd will save customers' effort as it is electronically integrated with most governmental entities and it will save customer's money as the system can print the certificates both in English and Arabic. Hence, the customers need not get any legal translation done.
It is also environment-friendly as the system complies with the paperless strategy as certificates/signatures are issued electronically.
reporters@khaleejtimes.com
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