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Internet outage affects Etisalat customers in UAE

The service provider said in a post on Twitter that the technical issue has been sorted.

Etisalat users in the UAE were affected by a brief Internet outage on Tuesday morning after the telecom provider confirmed a ‘technical issue’ affected few customers on their network.

“Some of our customers faced difficulties in accessing the Internet at some areas in the UAE for 20 minutes due to a technical issue. The issue has now been sorted and solved. We apologise for the inconvenience,” read a tweet from Etisalat.

Customers subscribing to du’s Internet services were not affected by the outage. A statement from du said: “Following some reports on Internet service disruption in the UAE, we would like to inform our customers that our services are working normally. Our customers continue to enjoy seamless mobile and fixed line voice and data services.”

muaz@khaleejtimes.com