Popular UAE hospital website cloned, doctors targeted in new scam

Dubai - The fake website was created on April 20, 2018, and is registered with an Amsterdam address and phone number, which are not traceable.

In the newest job scam in the UAE, a group of fraudsters have sent fake appointment letters to job aspirants in India, offering them huge sums as salary and perks. To add authenticity to their letters, the fraudsters have created a fake website in the name of Thumbay Hospital and mirrored the original website into their URL.

Upon an alert from Khaleej Times about the scam on Thursday, Thumbay Hospitals has filed a complaint with Al Qusais Police Station and another with the cybercrimes department of the Dubai Police, Thumbay Group's HR department has confirmed. The group has also came out with a warning on its website against the fraudsters.

The letters are targeted at healthcare professionals in India. One such letter received by a gynaecologist in Kerala said the company would be giving a salary of Dh45,500 plus additional allowances of around Dh15,000, which is very attractive according to Indian standards.

"The appointment letter looks very authentic. I initially believed it is original as I had sent an application to Thumbay Hospital two years ago," Dr Jayashree Nair, who received the appointment letter, told Khaleej Times over phone from India.

"At first, I received an e-mail saying my resume has been shortlisted. And they asked me to send an updated CV if I am still interested in the job. Once I sent the CV, I received the appointment letter, which looked completely genuine."

The website URL mentioned in the appointment letter and another mention about licence from the Department of Health Abu Dhabi (HAAD) raised the suspicion of Jayashree. However, the website address given by the scamsters (thmby-ae.com) looked real as they had mirrored the original website (thumbayhospital.com) with certain omissions from the latter, which include the contact numbers and careers page.

In the appointment letter for the post of gynaecology resident medical officer, Jayashree was asked to contact a travel and tourism company, Union Travel and Tourism Bureau, in Abu Dhabi. However, the fraudsters did not give a landline number of the firm, but instead gave a mobile number. Khaleej Times tried to contact the firm on its landline number, which was not answering even after repeated attempts.

Even after knowing that this is a scam, Jayashree called on the mobile numbers given on the appointment letters. "First they asked me to sign the appointment letter and send it back to let me know the further procedure. However, when I insisted, they said the processing fees should be around $1,500, which would be Rs100,000 approximately."

In a call recording between the doctor and 'the recruitment official', which Khaleej Times had access to, a person with an African accent was elusive to answer the queries raised by Jayashree.

A spokesperson from Thumbay Group warned jobseekers against falling into the trap of such fraudsters. "As per Thumbay Group's policy, we follow a comprehensive recruitment process across all our companies, which includes a personnel interview. We do not make employment offers solely on the basis of a candidate's CV. All recruitments for the group or group companies are done through our own HR department and are not outsourced to any external agencies or individuals. Furthermore, we do not solicit any payment at any stage of recruitment process," he added.

"Our legal department has also registered a police complaint at the Qusais police station, under whose jurisdiction Thumbay Hospital Dubai falls, as well as a cyber-crime complaint," the spokesperson confirmed to Khaleej Times.

An official at Al Qusais Police Station confirmed to Khaleej Times that a complaint was registered with the police.

According to Saeed Al Hajri, Director of the General Department of Cyber Crimes at the Dubai Police, the police has received several similar complaints from companies.

"The scamsters are cheating jobseekers as they ask them to pay money as processing fees to convince that their job offer is serious. They  send out designed job offer letters, asking the candidates to pay and take advantage of social media and websites to get potential victims."

Some victims are paying money without realising that the contract is not real, while others are able to figure this out and inform police officials.

With inputs from Amira Agarib