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RTA launches online Salik recharge service

DUBAI — The Roads and Transport Authority (RTA) yesterday launched an online recharge facility for Salik subscribers.

Customers can log on to the Salik web site (www.salik.ae) to add credit to their Salik accounts from home or office.

The new service is a vital addition to an array of customer-friendly services already available on the web site, which offers subscribers full access to information on their Salik account, the RTA officials said.

The online recharge service will enable Salik users to add credit to their accounts through three payment options — credit card, e-dirham or direct debit from the user’s bank account. The minimum recharge amount is Dh50.

Salik subscribers can now check their balance online and view the number of crossings through the toll gates located at Garhoud Bridge and Shaikh Zayed Road near Mall of the Emirates. They can also amend their personal data and print out financial statements.

Motorists can now check their accounts also using the new IVR service offered by the call centre by calling 800-72545 and following the voice instructions.

“The online recharge service, without any additional fees involved, reiterates RTA’s commitment to provide Salik users with quality services that meet their requirements,” said Engineer Maitha bin Adai, CEO of the Traffic and Roads Agency of RTA.

“The online service reflects the modern demands of the society, whereby people prefer to conduct their transactions fast and online,” she said.

“Motorists who do not want to use the toll roads can use the Dubai Crossing Road, which links Sharjah with Abu Dhabi; the Emirates Road that has been expanded from three to six lanes; and the Floating Bridge, which links the end of Al Ittihad Street near City Centre to Al Riyadh Street in Bur Dubai.

The Floating Bridge also helps manage the traffic on Al Maktoum Bridge considerably as it can take up to 6,000 vehicles during rush hours,” added Bin Adai.

Salim Al Sahir, director of e-services at Dubai eGovernment, said the role of Dubai eGovernment in supporting RTA by facilitating the payment procedures of Salik has helped in the success of the system, and helped manage the traffic flow in Dubai.

This reflects the keen emphasis of the government to offer value-added services online.