Karnataka Government honours Dr. Thumbay Moideen with Rajyotsava Award for his exceptional contributions to medical education, healthcare and research in the Gulf region
supplements2 hours ago
His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, has sent another strong and clear message on governance: That he is not going to tolerate poor government services and he declared that he would remove staff and officials who are not performing well.
Video: Sheikh Mohammed takes government officers by surprise
Taking to his Twitter account on Monday morning, Sheikh Mohammed shared a photo of long queues at a branch of Emirates Post, the official postal operator of the UAE. He reprimanded the government agency and publicly shared its performance report - all in the spirit of transparency and the need for stronger customer service.
The photo that was shared came from a team of 'mystery shoppers' or investigators that was dispatched to measure the quality of service as well as staff performance at Emirates Post. The mystery shoppers returned with a photo showing customers waiting in long queues.
In his tweet, Sheikh Mohammed disapproved of the poor service. "This is not our level. These are not our services. Whoever provides such level of services will not be in my team," he said.
???? ?????? ??? ????? ??? ?????? ??????? ?? ???? ???????? ...Sheikh Mohammed also publicly shared Emirates Post's evaluation report. He highlighted the indicators for their poor performance.
??? ??? ??????? .. ??? ??????? .. ??? ???? ??? ????? ?? ????? ?? ????? ??? ??????? .. pic.twitter.com/pVXfZrHVCe
- HH Sheikh Mohammed (@HHShkMohd) April 22, 2019
?????? ????? ?????? ?? ????? ????? ???? ???????? ?? ??? ??????? .. ??? ?????? ???? ??????? .. ???? ???? ?????? ??? ?????? .. ????? ????? ?? ?? ??????? .. ?? ??? ??? ??? ?????? ??? ?????? .. pic.twitter.com/sibQRzuHhB
- HH Sheikh Mohammed (@HHShkMohd) April 22, 2019
Karnataka Government honours Dr. Thumbay Moideen with Rajyotsava Award for his exceptional contributions to medical education, healthcare and research in the Gulf region
supplements2 hours ago
Globally, spot gold was trading at $2,735.7 per ounce, down 0.07 per cent at 9.15 am UAE time
markets2 hours ago
Meta collected sensitive information from around 980,000 users through their Facebook profiles, according to the country's data watchdog
tech3 hours ago
A four-birdie run from Holes 8 to 11 propelled the 18-year-old from Qatar’s Compass International School to pole position
sports3 hours ago
Archbishop Battaglia will join a cohort of 20 other senior churchmen announced by the pope last month
europe3 hours ago
The three-per cent rise comes as university leaders blame a crackdown on immigration for restricting international student numbers
europe3 hours ago
Western allies fear turbulent times ahead for the defence alliance formed at the start of the Cold War if Trump wins Tuesday's knife-edge election
europe3 hours ago
The prestigious Goncourt prize usually sparks book sales in the hundreds of thousands for the winning author.
europe3 hours ago