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Souq.com has announced the launch of the Amazon Global Store, which offers customers in the UAE the ability to shop for over one million products from Amazon in the United States.
On the Amazon Global Store, customers can enjoy a wide selection from categories such as apparel, handbags, shoes, watches, kitchen, home goods and more from popular brands. The dedicated Amazon Global storefront is available on both the Souq website and mobile app.
"We are excited about making millions of popular products from Amazon available on Souq.com to customers. This brings global selection closer to our customers in the region, and we will continue to grow this further," said Ronaldo Mouchawar, co-founder and CEO of Souq. "We share the same vision as Amazon and focus on providing our customers with best-in-class selection, great prices and a convenient shopping experience."
The Amazon Global Store on Souq offers a completely localised experience for customers in the UAE; customers can shop in Arabic or English and pay using their local credit cards or the cash on delivery (COD) option. Customers will see prices in UAE dirhams, inclusive of import fee deposits at checkout (where applicable) - without any unexpected fees added later.
Delivery options
Purchases are delivered to customers' door steps. Souq offers two delivery options for Amazon Global Store from click to delivery: priority (two to five business days) and expedited (six to 10 business days). In addition, customers can speak directly with Souq's customer service team in English or Arabic for any queries, and can return products for a full refund within 30 days, in most cases.
"When we acquired Souq.com, our goal was to provide the best possible service for millions of customers in the Middle East by supporting them with Amazon technology and global resources. Amazon Global Store is the first step of many in doing so, and represents Amazon's confidence in the region and that our continued investment will provide customers with more of what they want - the largest selection combined with a reliable shopping experience that includes unique products and international brands from the US and beyond," said Samir Kumar, VP of international retail, Amazon.
- business@khaleejtimes.com
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