Cloud software likely to boost small businesses in the UAE

For the UAE, where SMEs contribute significantly to the economy, adopting cloud software accelerates innovation, improves efficiency, and aligns with national goals such as sustainability and global competitiveness, an expert said.

“Cloud software is integral to the UAE’s digital-first vision, offering SMEs the tools to streamline their operations and remain competitive in a fast-evolving market. Its ability to automate processes like accounting, inventory management, and payroll saves time and reduces costs. Moreover, cloud software supports real-time collaboration, allowing teams to work from anywhere—a feature that has become essential in today’s hybrid work environment,” Ayman Kaouri, co-founder and regional director - Middle East, Scope Solutions, told Khaleej Times in an interview.

Cloud software delivers applications and services over the internet, eliminating the need for local installations on computers. It enables businesses to access their tools and data from anywhere, providing flexibility, scalability, and cost-effective solutions. “SMEs should look for solutions that are scalable, user-friendly, and tailored to local requirements, such as VAT and Corporate Tax compliance. Real-time reporting, automation of repetitive tasks, and integration with other tools like CRM or payment gateways are key features. Security is another critical factor, so SMEs should choose platforms with robust encryption and data backup capabilities. It’s also worth considering customer support quality, as timely assistance can make a significant difference during implementation and beyond,” Kaouri said.