Overheating, colour change: iPhone 15 users report multiple issues with newest Apple device

The new range of models has been dogged by many problems since its release on September 22

Web Desk

Published: Sat 30 Sep 2023, 5:50 PM

Last updated: Sun 1 Oct 2023, 7:41 AM

Tech giant Apple launched its latest offering — the iPhone 15 — on September 12 — with customers getting their hands on the new model on September 22, including in the UAE. The new variation of the popular phone sold like hotcakes with malls in Dubai witnessing long queues of buyers.

[In case you missed it, tourists have been flying in to purchase the handsets in bulk, while many others are reselling the devices online for almost 50% more than the original price.]

And while most of them are happy and proud to own the brand new set, users worldwide are reporting multiple issues. Here, we take a look at some of the issues:

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Overheating

A lot of users have complained about the variants of the iPhone 15 — Pro and Pro Max — overheating. The tech giant has been getting a lot of feedback on this issue on their community forum with one of the users writing: "I’ve recently purchased the new iPhone 15 pro max and it is heating up even when I’m not using it. I was wondering if anyone else is having this issue or if it maybe a setting that is causing it that I can turn off?"

Screenshot/Apple Community

Another user wrote: "I just got the IPhone 15 Pro today and it’s so hot i can’t even hold it for very long!"

Apple responded to the problem by issuing a short statement to the Associated Press, after media reports detailed overheating complaints that are peppering online message boards.

The company said it is working on an update to the iOS17 system that powers the iPhone 15 lineup to prevent the devices from becoming uncomfortably hot and is working with apps that are running in ways “causing them to overload the system".

Data transfer

Some loyal iPhone users have reportedly said that they had trouble transfering their data from their old iPhone to the new one. The tech giant immediately issued a iOS 17.0.2 software update but the issues remained. Apple have said that users need to put the device into Device Firmware Update mode and restore it using a computer.

Titanium frame changing colour

Some users have reported that the titanium frame, a new feature, is changing colour. Apple itself said in its support document that fingerprints may cause the metal to change colour. Luckily enough, Apple also has the remedy for it. Apple said that the change in colour is because of oil from the skin coming in contact with the frame and added that the original colour can be restored by wiping the gadget with a soft, slightly damp, lint-free cloth.

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