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Global Village closes on a high
DUBAI - Global Village, the international attraction of the Dubai Shopping Festival, again exceeded all visitor expectations this year with over five million people visiting the event in its final year at Dubai Festival City, before moving to the planned new Emirates Road permanent venue.
"The partnership of the DSF and Dubai Festival City has developed a fantastic event in Global Village and the new venue will give plenty of flexibility for it to develop and grow," said Alan Gordon, General Manager Special Projects, Dubai Festival City.
With the closure of Global Village 2004, an army of workers and construction machinery will continue work previously started on a number of communities within Dubai Festival City, the 1,600-acre Creekside mixed-use development project. "Dubai Festival City has had the honour of hosting Global Village for the last three years and the experience has been invaluable," said Gordon. "I don't think anyone can doubt the success of Global Village - over 5 million people have come to enjoy the festival atmosphere this year, a huge increase from the 3.2 million we saw in 2003, and the 2.3 million in 2002.
Meanwhile, no shops were warned or fined for cheating consumers during the Dubai Shopping Festival (DSF), according to an official at the Dubai Department of Economic Development (DED). Speaking to Khaleej Times, Ali Abdulla Murad, Head of Business Compliance Division, DED, commended the behaviour shown by various shopping outlet owners saying that not a single complaint was received by the DED regarding any bogus sales or other fraudulent offers during last month's shopping extravaganza.
"This DSF has been by far the most successful in terms of the number of complaints received by us from customers regarding shopkeepers. Not a single shop was fined or warned and we have received no complaints from customers as well," he said. Mr. Murad attributed this trend to the strict measures implemented by the DED as well as sound business ethics practiced by Dubai's shop owners. " Dubai's business community has been very cooperative with us and we are quite happy with them in helping us to uphold DSF's credibility in the public eye. As compared to last year, where we did fine and warn a few shops for misleading customers with fraudulent sales, this year we have not received even a single complaint from the public regarding overpricing of goods," said Mr. Murad.
Ahlan Dubai, DSF's official hotline has also reported that no specific complaints were received by them by disgruntled customers. " We received nearly 1000-2000 calls per day by residents and visitors, which ranged from raffle draw enquiries to suggestions on how to improve the DSF. But we did not receive a singular complaint pertaining to any bogus sales during the DSF or shopkeepers misleading customers through deceptive offers," said Samia Mohammed, Supervisor, Ahlan Dubai.
"Steps such as regular inspections, conducting raids and imposition of heavy fines were just some of the few measures implemented to ensure that the public was shielded from any kind of inconvenience", added Mr. Murad.
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