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Hospinorm offers critical service provision

The right equipment can make all the difference, which is why a reliable medical equipment provider with expert maintenance services, such as Hospinorm Service Centre, is invaluable

Hospinorm Maintenance Management LLC is a leading provider of technical solutions in the healthcare industry in the UAE. Its team comprises over 160 highly trained engineers and technicians. A strong logistics team, business processes and quality systems support its new service centre in Technohub, Dubai Silicon Oasis. Hospinorm Maintenance Management is a complete single-source provider of integrated maintenance management services in the UAE, with operations spanning over three decades. The organisation is built on the experience and solid foundations of its parent company, Gulf Drug, which was established in the UAE in 1969.
Gulf Drug LLC is a leading provider of diversified healthcare systems, including agency agreements to leading international medical equipment, medicines and allied products. 
Hospinorm Maintenance Management offers tailor-made solutions to small to large scale clients to satisfy the most stringent needs with in-house value-added services. It provides maintenance services for a wide range of medical equipment for various applications, such as imaging, intensive care, ward equipment, endoscopy, dialysis, operating room, lab equipment, sterilisation, pharmacy automation, etc. 
Its commitment to deliver quality and value have earned accreditations to ISO 9001 (Quality Management System) since 2003, as well as the recent ISO 14001:2004 (Environment Management System) and OCHSAS 18001:2007 (Occupational Health and Safety Management System).
Services
- Installation process for imaging equipment, PACS systems, pharmacy automation or integration
- Equipment lifecycle management and asset management
- Flexible service agreements
- Technical service support
- Training and education
Strengths
Hospinorm Maintenance Management caters to the UAE and nearby regions such as Bahrain, Kuwait, Oman, Yemen, Kenya and Somalia, with key requirements such as:
Dedicated brand service centres and workshops
- Authorised Olympus endoscopy workshop that caters to minor and major repairs of flexible and rigid endoscopes.
- Authorised Welch Allyn workshop that caters to repairs of vital sign monitors.
- Validation services for CSSD equipment according to HTM 2010/2030.
- Authorised Nuaire workshop for validation services for biological safety cabinets.
- Authorised Eppendorf workshop for Laboratory pipette calibration service. 
Turnkey projects
Turnkey project implementation, timely execution of installation, training and warranty maintenance programmes.
Mobile field hospitals
Hospinorm Maintenance Management is a pioneer in bringing mobile field hospital solutions in the region. Its dedicated team of engineers, technicians and supporting logistics team are able to deploy a mobile hospital any time anywhere, and maintain systems and medical equipment in top working conditions at all times.
Multivendor maintenance contracts
The company provides in-house services to hospitals and healthcare facilities, including:
- Acceptance testing and commissioning
- Periodic inspection, calibration and preventive maintenance
- Corrective and predictive maintenance
- Calibration verification
- Electrical safety testing
- Risk management and continuous quality improvements
- Subcontract and warranty management
Hospinorm Maintenance Management has seen the expansion of its loyal client base, and responds to their growing needs and expectations, including Ministry of Health, Dubai Health Authority and SEHA.