Cross-border tensions between Israel and Lebanon have led to fears of an all-out war
world2 hours ago
In 2011, the Dubai government spent Dh303,949 on 1,427 Emirati patients and their 1,797 escorts who sought treatment in countries including Germany, the UK, the USA, India, Thailand and others.
In terms of patient satisfaction, Singapore topped the destinations (930), followed by Thailand (96.1%), the UK (94.6%), the USA (92.9%), India (90.3%), and Germany (87.1%).
Officials said they would study the reasons of the low level of satisfaction in Germany and India and find appropriate solutions and alternatives.
Others said they had opted to travel because of the long wait for consultation, issues related to privacy, unwanted outcomes suffered by some others and self as well as negative and improper behaviour of service providers in the UAE.
The survey also found that it was not only a lack of facilities that made people travel abroad but, in many cases, people were unaware of facilities in the UAE.
Officials from the DHA said that they would work on reducing the patient waiting times as well as expand medical services related to cancer, orthopaedics and spinal surgery to encourage people to seek treatment locally.
They, however, ruled out that price alone was a factor that attracted patients to travel abroad. “We do not only want to focus on price but offer quality treatment as well,” said Dr Laila Al Jassmi, CEO of Health Policy and Strategy Sector at the DHA.
Other factors that draw people abroad for treatment include quality, doctors’ credentials, advanced technology and success stories.
Dr Awatif Abuhaliga, head of Policy, Strategy and Planning at the DHA, said a shorter waiting time to seek an appointment would reduce the number of people travelling abroad for treatment.
asmaalizain@khaleejtimes.com
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