UAE launches video calls for labour complaints, Mohre services

UAE residents can now report labour complaints and reach the Ministry of Human Resources and Emiratisation (Mohre) via video call, it was announced on Wednesday.

Available on Mohre's smart application, the 'instant video call' option allows both employees and employers to enquire about the ministry's services and receive necessary support. This, however, remains available through the authority's WhatsApp hotline 600590000.

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“The new service is designed to meet the needs of all customers, providing them with support, assistance, and prompt response," said Hussain Al Alili, director of the Customer Relations Department at the ministry.

The goal, he said, is to provide reliable answers to residents' queries while enhancing compliance with labour market regulations.

How the service works

The video call service will be available during Mohre’s official working hours:

Customers, however, can contact the ministry’s call centre at 600590000 any time throughout the week.

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