Andrey Sviridenko, СEO of UAE-based Behomes proptech startup, talked about the benefits and risks of partnership in the Dubai real estate market and the role of modern technologies in this process
Most real estate agents in Dubai collaborate with partners. This significantly expands the possibilities, but is also risky, since it’s difficult to control the reliability of each partner.
Andrey Sviridenko, СEO of UAE-based Behomes proptech startup, talked about the benefits and risks of partnership in the Dubai real estate market and the role of modern technologies in this process.
The real estate market in the Mena region has been growing in 2023. From 2021 to 2022, property values in Dubai increased by 30 per cent. During first quarter of 2023, more than 30,000 transactions were completed. In 2023, the value of real estate in Dubai also increased. Experts give different forecasts: from five per cent to 20 per cent increase in value, depending on the property.
In 2022, most non-resident property buyers in the UAE were Russians, taking 10 per cent to 15 per cent of transactions, according to various agencies. In terms of the number of transactions, citizens of India, Great Britain, Italy, France, and Canada were leaders.
As most transactions from foreign traffic are remote, foreign go-betweens need convenient tools for finding brokers or agencies in Dubai for transferring clients and quickly completing the purchase of real estate.
Foreign investors value the UAE real estate market for its transparency and economic incentives. Since February 2022, the number of property transactions in Dubai has grown by 43 per cent year-on-year basis. During first quarter of 2023, the share of foreigners investing in Dubai real estate reached 45 per cent.
These prospects are beneficial for UAE real estate brokers and agencies. They can expand their referral networks with foreign partners. According to the Behomes audit, UAE agencies receive responses from 18 foreign brokers on average among 100 leads, with most of them willing to work remotely (in 2023, more than 70 per cent of UAE real estate transactions were remote). Without engaging them as partners, UAE agencies lose about 15-20 per cent of the budget for paid traffic.
Foreign partners also benefit from such cooperation, having commissions on closed transactions from UAE brokers. But there are also difficulties with such partnerships.
If a broker in the UAE operates without a licence, he has no right to close a deal. There are three ways to overcome this difficulty:
• finding a licensed broker and using his license with commission;
• going to the agency;
• getting a licence.
Both brokers and partners may be afraid that clients can be “taken away.” Modern digital solutions help UAE agencies and brokers make transparent transactions, monitoring their statuses at each stage, and effectively implementing the affiliate programme.
Digital instruments for partnership programmes in the UAE real estate market
Behomes has developed a PRM system based on a proptech platform with several partnership tools:
• referral program for partners;
• infrastructure for real estate agents and partners;
• the possibility to transfer and record leads;
• tracking the status of processed leads;
• partner analytics.
The system does not allow partners to take away clients at the level of the platform tools. Everyone can expand their affiliate network by 100 people monthly, create a personalized agency account with the client’s brand, and make deals with increased profits from the affiliate network.
International benefits of automated partnership systems
With Behomes' automated PRM system, UAE real estate brokers and agencies increase their productivity. Their cooperation with international partners becomes transparent and less labor-intensive. The use of innovative solutions is beneficial both from a financial and reputational point of view. This is achieved through the following features:
1. The platform provides partners with rewards for recommendations: they will be able to track the path of each client and choose a fixed amount or a percentage of revenue.
2. Behomes’ clients can brand the platform under their name, integrating the network into their corporate image.
3. For partners, access to training materials and resources can be launched, adding the “For Partners” button to the website.
The affiliate program motivates and strengthens the loyalty of newbies in the Dubai real estate market. The influx of specialists from different countries leads to further growth of the market and business relations. Knight Frank experts predict that the Dubai real estate market will grow by 13.5 per cent. Modern technologies help specialists quickly expand their reach, increase profits and improve their reputation through quality service.
Alina Kalam is an independent business journalist.