It coincides with the activation of the National Ambulance services in Dubai
The system – which has proven to be a highly effective tool in handling high call volumes and improving customer service in businesses worldwide – is set to provide Air Miles members with a more personalised service by identifying each caller and offering a range of self-service options that enable the customer to carry out instant transactions.
Speaking of the range of options the system would provide Fouad El-Qassem, Loyalty Services Director, Air Miles Middle East, said: “Members will be able to select their preferred language, update their personal details, request information via email, redeem rewards or obtain instant account and balance updates. Previously this required a live agent and was less instantaneous. — business@khaleejtimes.com
It coincides with the activation of the National Ambulance services in Dubai
The authority urged drivers to avoid stopping on the shoulder of the road and said that motorists should head to the nearest safe parking area
Customers can find everything they need to celebrate the season in style, all starting from just Dh7.5
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