The stellar line-up features two Olympic gold medallists, five Grand Slam champions, six of the top 12 male players, and six of the top 10 female players
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The system – which has proven to be a highly effective tool in handling high call volumes and improving customer service in businesses worldwide – is set to provide Air Miles members with a more personalised service by identifying each caller and offering a range of self-service options that enable the customer to carry out instant transactions.
Speaking of the range of options the system would provide Fouad El-Qassem, Loyalty Services Director, Air Miles Middle East, said: “Members will be able to select their preferred language, update their personal details, request information via email, redeem rewards or obtain instant account and balance updates. Previously this required a live agent and was less instantaneous. — business@khaleejtimes.com
The stellar line-up features two Olympic gold medallists, five Grand Slam champions, six of the top 12 male players, and six of the top 10 female players
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