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“Awards such as these are welcomed recognition of the dedication and hard work of our employees who remain single-minded in their pursuit of world-leading customer service,” said Shaikh Ahmed bin Saeed Al Maktoum, President of Dubai Civil Aviation Authority and Chairman of Dubai Airports. “They are also an important acknowledgement of the level of cooperation and coordination we enjoy with airlines, Dubai Duty Free, government agencies and other valued service providers at Dubai International.”
Business Traveller’s ‘Best Airport in the Middle East’ honour recognises the quality of services provided such as baggage delivery and check-in, facilities and duty free shopping.Award winners are selected by Business Traveller’s broad subscriber base. The 2010 World Travel Awards “Middle East’s Leading Airport’ honour recognises Dubai International for its consistent delivery of quality customer service in Emirates Terminal 3. Labelled as the ‘Oscars of the travel and tourism industry’, the World Travel Awards aim to encourage competition, inspire innovation and creativity resulting in exceptional value for travellers worldwide. Votes are cast by travel professionals from 167,000 travel agencies, tour and transport companies and tourism organisations in over 160 countries across the globe.
“Dubai International was the world’s fastest growing airport in 2009,” said Paul Griffiths, CEO of Dubai Airports. “This award demonstrates that our unwavering focus on safety, security and service excellence is paying dividends and will continue to contribute to our future growth and success.”
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