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Jet Airways Suspends Flights Between UAE and India
DUBAI — Indian carrier Jet Airways suspended all its flights between the UAE and India on Tuesday after almost half of its its pilots called in sick.
The airline said it was forced to halt service between Dubai and Abu Dhabi and the Indian cities of New Delhi and Mumbai. The sick-out by 361 of its 760 captains and first officers also affected flights to Qatar, Kuwait, Bahrain, Oman and Saudi Arabia.
All passengers in the UAE stranded by the sick-out would be accommodated on flights of rival Emirates Airline and Air India, a Jet Airways official in Dubai said. About 13,000 passengers were affected, the airline said.
The service interruption was a major embarrassment for one of India’s most respected carriers — a company that has hopes of becoming India’s first global consumer brand.
“We are offering our customers a full refund or accommodation on our flights tomorrow or subsequent days,” said the Jet Airways official, speaking on condition of anonymity. “The situation is very fluid right now but we are closely monitoring the situation and will do everything required to ensure minimum inconvenience to our customers.” Jet Airways described the incident as a “simulated strike.” A total of 186 flights – 154 domestic and 32 international - had been cancelled or affected throughout its network, the airline said. The company official said that all passengers in the UAE had been provided “the best available options” with Emirates and Air India. “We have arrangements with various airlines to fight with this kind of emergency situation,” said the official. “No passenger is stranded at UAE airports.”
Like most other Indian carriers, Jet Airways has lost money in its cutthroat domestic market due to chronic oversupply and to high taxes on jet fuel. When it started to expand overseas in search of profits, it fell victim to the economic downturn and a decline in passenger demand for full-service
international flights.
The “simulated strike” also grounded most of the carrier’s domestic flights. However, all of its wide-body aircraft on long-haul flights were operating normally, thanks to their foreign pilots, who apparently did not participate in the sick-out. Jet Airways said Indian pilots began calling in sick at around 10 pm on Monday, Mumbai time
.— abdulbasit@khaleejtimes.com
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