Regional business leaders see the potential for employee empowerment and other use cases for GenAI
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Sharjah Islamic Bank (SIB) has launched a package of phone banking services in three languages — Arabic, English and Urdu — through its 24/7 call centre, as part of its strategy to ensure its customers are receiving high quality service.
The launch came after the bank had recently upgraded its phone banking service systems using the latest technologies compatible with the highest standards in the banking sector. The move comes in line with the UAE government’s strategy to shift into smart government applications and to keep up with technological advancement and the revolution in communication technology experienced by the UAE.
Regional business leaders see the potential for employee empowerment and other use cases for GenAI
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