UAE: 8 out of 10 residents prefer to live in smart city

Dubai - Residents claim Covid-19 will accelerate development of smart cities.

Nearly eight out of 10 UAE residents believe that that they would be happier living in a smart city, says a new survey conducted by Mastercard in conjunction with Smart Dubai and Expo 2020.

While 54 per cent of respondents expect Covid-19 to accelerate the development of smart cities, and many respondents also reported that they expect habits adopted during the pandemic to change their behaviour permanently.

The survey found that the top three trends which are expected to continue are working from home, less cash and preference for contactless payments and reduced shopping trips to malls and an increase in online shopping.

The survey found that majority – 67 per cent – of respondents expect their smartphones to be the primary channel to access city services. Respondents cited ultra-fast mobile connections, driverless taxis, and virtual medical diagnoses from AI doctors as the most exciting innovations in the cities of the future.

The study found that an overwhelming segment – 53 per cent – of UAE respondents consider living in a sustainable city as the most exciting innovation in future smart cities, and this increases with respondents’ age.

“Consumers are clear about their expectations, and it is the responsibility of the private and public sectors to come together to build inclusive, dynamic cities,” said Elias Aad, vice-president and head of strategic growth business for Mena at Mastercard.

Iman Alomrani, deputy chief technology officer, Expo 2020 Dubai, said sustainability is integrated throughout Expo 2020 Dubai, creating meaningful impact and inspiring the global community to take action towards a cleaner, safer, healthier future.