Dubai: Products bought online cannot be returned if found cheaper on other websites

Dubai - Data shows electronics make up one of the largest share of consumer complaints in the emirate.

Dubai residents have been advised to check prices of items they’re buying on different online stores because they cannot return it later if they find the item being sold at a cheaper rate on other platforms.

ALSO READ:

>> UAE residents spend more for online shopping deals than at POS

Dubai Economy also asked residents to compare prices of electronic items on multiple e-retail platforms.

Electronics are one of the most common and popular items purchased online. Data from Dubai Economy shows electronics make up one of the largest share of consumer complaints in the emirate.

The authority said the largest share of complaints (32 per cent) was about services, followed by electronics (16 per cent), eCommerce (12.6 per cent), ready-made garments and accessories (8.2 per cent), furniture (7.3 per cent), automobiles (5.5 per cent), freight (5.2 per cent), car rental (3.28 per cent), decoration and building maintenance (3.22 per cent), textiles and personal items (3.16 per cent), car workshops (2.4 per cent), and hair salons (1.1 per cent).

It revealed it had received 14,274 consumer complaints in the third quarter 2020.