Making leaders of the future

Westford Education Group stands out in the crowded higher education market with its timely investments in technology

Westford Education Group began its journey in a tiny office with three staff members. Though the company was small, it had a lofty vision. Westford faced struggles in its first three years - the reason being that people found it difficult to accept, believe in and invest in the company's services. Despite the tough challenges it faced, it did not dilute the quality of education and ensured a continuous investment in technology. It invested in an excellent student support ecosystem, which became a key differentiator in its journey. Slowly, Westford succeeded in winning the confidence of its learners and the community, a result of its steadfast commitment to students' welfare and their success stories.

Firoz Thairinil, Founder and CEO of Westford Education Group, had been a banker for more than a decade, but he knew that his ambition was to be an entrepreneur. "While I was pursuing an MBA at the University of Wales, I was exposed to the UK education system, which I felt was interesting and pragmatic. I wanted to make this education more accessible. I decided to venture into the field of education and Westford Education Group was born," said Thairnil.

Currently, Westford has three prominent higher education brands, Westford University College, Exeed College and Eaton Business School, with courses ranging from the undergraduate level to the doctorate level.

Cutting through the clutter

What sets Westford apart is its investment in technology, which substantially improves the overall experience of the learner's journey. Learners get very flexible options to study based on each individual's needs. Westford leveraged technology to disrupt the existing models of education, making it more accessible and affordable. The latest technology, combined with partnerships with prestigious universities characterised by rich legacies of hundreds of years, made the company unique in the saturated higher education sector.

Response to the pandemic

Thanks to its timely investment in technology, Westford had all the necessary tools, systems, experience and resources handy to move all classes online overnight without any hurdles. Retention of its existing students was first priority, so Westford implemented a policy to provide request-based financial assistance to students and saw to it that its counsellors kept in touch with them to ensure their wellbeing.  Westford followed the rule 'Obonato' - 'I exist because we exist'. New admissions increased by almost 100 per cent in 2020 as its high-quality education was affordable and accessible from anywhere in the world.

Milestone achievements