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Exchange your Samsung Galaxy Note 7 at these UAE stores

Dubai - Samsung Gulf Electronics begins Galaxy Note 7 exchange programme in the UAE and announces battery software update.

Samsung Gulf Electronics today released a list of 15 stores where Samsung Galaxy Note 7 owners will be able to exchange their devices for a brand new Note 7.

The centres are:

1. Samsung Brand Shop in Dubai Mall, Dubai, UAE
2. Samsung Brand Shop in Mall of the Emirates, Dubai, UAE
3. Samsung Brand Shop in City Centre Mirdif, Dubai, UAE
4. Samsung Brand Shop in Deira City Centre, Dubai, UAE
5. Samsung Brand Shop in BurJuman, Dubai, UAE
6. Samsung Brand Shop in Ibn Battuta Mall, Dubai, UAE
7. Samsung Service Centre (Sharaf DG) in Times Square, Dubai, UAE
8. Samsung Brand Shop in Marina Mall, Abu Dhabi, UAE
9. Samsung Brand Shop in Khalidiyah Mall, Abu Dhabi, UAE
10. Samsung Brand Shop in Bawabat Al Sharq Mall, Abu Dhabi, UAE
11. Samsung Brand Shop in Dalma Mall, Abu Dhabi, UAE
12. Samsung Service Centre (Sharaf DG) in Abu Dhabi Mall, Abu Dhabi, UAE
13. Samsung Brand Shop in Sahara Centre, Sharjah, UAE
14. Samsung Brand Shop in City Centre, Sharjah, UAE
15. Samsung Brand Shop in City Centre Nasseriya, Sharjah, UAE

A total of 27,000 Note 7 devices were pulled off the UAE market after the battery cell issue surfaced, according to the Ministry of Economy.

Software update for battery charge limit

Samsung issued new software to all Galaxy Note7 devices in the Gulf region that limits the battery charge to 60 per cent. This software was rolled out to existing customers' devices on September 25, 2016. By actively limiting the ability of the device to charge to full capacity, Samsung aims to reinforce the message to customers that they should immediately replace their existing device with a new Galaxy Note7.

Green battery icon

In addition, customers who exchange their existing device for a new Galaxy Note7 will notice an update to the battery icon. Any Galaxy Note7 device that shows a 'green' battery icon on the device notification bar, the 'Power Off' prompt screen or the Always-On Display can be assured that their device is safe for charging.
 
For more information on the new Galaxy Note7 Exchange Programme, visit: http://www.samsung.com/ae/note7exchange/