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E-booking for vehicle testing gains momentum

Dubai - About 11,000 online bookings of appointments for testing vehicles processed as of August with the use of Enjaz service.

The Roads and Transport Authority (RTA) in Dubai has processed about 11,000 online bookings of appointments for testing vehicles as of August with the use of Enjaz service, which has slashed vehicles registration steps from 14 to nine.
Sultan Al Marzouqi, Director of vehicles licensing at the RTA's Licensing Agency, said: "Enjaz services has managed to process 11,000 e-booking of appointments for testing vehicles through the Internet or smart apps. The service has multiple benefits including finalisation of e-selling via approved showrooms where the sales agreement can now be made through the traffic system of the showroom. The customer will accordingly have an appointment booked online at the showroom without visiting our service centres. Once the original Emirates ID is presented at the testing centre, the examiner will retrieve details of the vehicle online without involving any papers. Such an exercise is marked by quicker processing of testing as 50 per cent of the process is already done by auto showrooms.
"Enjaz service also enables the tester to use a tablet to enter data digitally, without involving papers, which ensures accurate details and saves time and effort of both the motorist and the tester," he added.
Al Marzouqi said the service was launched in the context of RTA's keenness to streamline car selling and buying process and expedite the booking of appointments for testing through a wide range of approved showrooms. "It also underscores RTA's attention to customers' convenience through applying the highest standards for their happiness."
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