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Here's how to report lost items on Dubai's public transport

The customer must provide the needed information to facilitate the process

Dubai - If you have lost an item in one of the public transport vehicles, you need to have certain documents.

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By Web Report

Published: Sat 28 Oct 2017, 4:00 PM

Last updated: Sun 29 Oct 2017, 11:54 AM

There is a possibility that you might lose a valuable item like your wallet or mobile phone while travelling in Dubai's public transport-in either a bus or a taxi. Don't worry if you do. You can claim it back by following some simple steps.
Let's take a look at the step-by-step procedure to reclaim the lost item.

Eligibility

All individual customers who use the means of public transport are eligible to apply for this service.

Required documents

If you have lost an item in one of the public transport vehicles, you need to have certain documents.
>Side number of the vehicle
>Vehicle's plate number
>Time and destination (from and to)
>Trip fees
>Description of the lost item

Service fees

This service is free.

Validity

7 working days

Process

Through call centre:
>The customer contacts the call centre on the following number: 8009090
>The customer provides the call centre with the required details
>The working team searches for the lost items through used systems
  Visit their website for more details.

Web Report

Published: Sat 28 Oct 2017, 4:00 PM

Last updated: Sun 29 Oct 2017, 11:54 AM

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