The regional market’s dynamic nature demands flexibility
business2 hours ago
New technologies at the Dubai International Airport (DXB) have seen passenger wait times drop by as much as 10 per cent during the first quarter of 2017.
According to the Dubai Airports, in the first three months of 2017, 84 per cent of transfer passengers were processed within five minutes, 68 per cent of arrival passengers were processed within 15 minutes, and 87 per cent of departing passengers were processed within 10 minutes.
Among the new technologies cutting transaction times and queues is Smart Gates, which allow travellers to use Emirates ID cards to pass through automated immigration gates, each of which now take an average of 10 to 15 seconds per passenger. Over 1.3 million users have taken advantage of the service since it was introduced last year.
The free service is available at 120 Smart Gates across DXB. Launched last year, the system can quickly, accurately and efficiently confirm the identity, travel plans and eligibility of UAE residents to enter and depart the country.
The second technology behind shorter wait times is a sophisticated motion sensor system that allows the airport to track queues in real time. The system consists of a series of 530 sensors that have been installed at crucial passenger processing areas in Terminal 1 and Terminal 3 at DXB. The sensors track the movement of people, collecting and computing valuable data like passenger wait times and queue lengths, and based on those factors, calculating the prevailing level of service.
The data is conveyed via a simple mobile application in use by more than 5,000 operational staff across Dubai Airports, airlines, and control authorities working at the airport. The mobile application alerts all teams in real time and allows the Dubai Airports operational staff to quickly identify bottlenecks and facilitate the deployment of resources to address them. Terminal 2 implementation is slated to take place during 2017.
"This automated system provides us with timelier and more accurate data more quickly than the manual system that was used previously," said Frank McCrorie, senior vice-president of Operations at DXB. "As a result, the operations team and other organisations that work across the airport now have a bird's eye view of bottlenecks, allowing them to better manage staffing levels and lanes."
reporters@khaleejtimes.com
The regional market’s dynamic nature demands flexibility
business2 hours ago
The region’s largest entrepreneurship festival returns to Sharjah on February 1 & 2
business2 hours ago
The Ministry also expressed sympathy to the families of the victims of this tragedy
uae2 hours ago
As doubts grew over Djokovic's ability to challenge new stars Alcaraz and Sinner, he stunned the tennis world by hiring Andy Murray to coach him
tennis2 hours ago
The Association has called for taking the necessary measures to protect the tournament and the interests of the participating teams from arbitration errors
uae2 hours ago
General Abdullah Alhashmi lauds UAE females for winning an incredible seven medals that highlighted Team UAE’s medal haul in Muscat, Oman
sports2 hours ago
Meanwhile both crisis-hit Manchester clubs will seek a festive fillip, with faltering champions City at home to Wolves and United away to Wolves
sports2 hours ago
Ahead of Boxing Day match at Nottingham Forest, Spurs manager Postecoglou said he was aiming to bring in new recruits next month
sports3 hours ago