Dubai completes 98 per cent of its paperless strategy objectives

Dubai - Accomplishment will boost productivity, ensure optimal resource consumption, digitise procedures and promote happiness for customers.

The Dubai Paperless Strategy has accomplished 98.86 per cent of its government transactions digitalisation objectives across all participating government entities, revealed Digital Dubai during a press conference at GITEX Global 2021.

A total of 43 Dubai Government entities taking part in the Strategy have succeeded in digitalizing their internal and external processes. Collectively, they offer more than 1,800 digital services and boast over 10,500 key processes.

The new accomplishment is in line with the Dubai Government’s strategic objectives to establish the emirate as a world digital capital, boost government productivity, ensure optimal resource consumption, digitize procedures and services, and promote happiness for customers.

At the heart of the Strategy and of the entire digital transformation project is government integration, which has led to a notable shift towards automating procedures and services.

These, in turn, helped save a total of 331 million sheets of paper that would have otherwise been used for transactions, cutting costs by more than Dh1.3 billion and saving over 14 million man-hours across the government. From an environmental standpoint, the Strategy saved more than 39,000 trees that would have otherwise been used to produce paper.

The Strategy is set to be implemented across all Dubai Government entities by December 2021 in order to digitise key government services.