Dubai: Dial 999 only for emergencies, residents urged after hotline gets over 71,000 calls during Eid

Residents are urged by the authorities to dial 999 only for emergency situations as the Dubai Police received 71,370 phone calls made to emergency number 999. The public is then advised to call 901 for non-emergency situations.

More than 77,000 phone calls during the Eid Al Adha holidays were received by the Dubai Police including 71,370 calls made to 999, and 6,433 calls through 901, authorities announced on Friday, June 21.

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Receiving this much number of phone calls especially during the holidays is not new to the Dubai Police. Last year, they responded to over 2.1 million calls within 10 seconds. Meanwhile, in 2022, they responded to 7.4 million calls.

According to Brig. Turki Abdul Rahman bin Faris, deputy director of the General Department of Operations, the Dubai Police “intensified their efforts and preparations during official holidays as well as national and religious occasions to provide immediate assistance to the public".

Meanwhile, Major Gen. Abdullah Ali Al Ghaithi, assistant commander-in-chief for operations, praised the efforts of the Events Security Committee in “ensuring security at all mosques and large prayer halls, as well as tourist areas, beaches, shopping centres, open markets, public parks, and workers' areas".

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