Dubai: Heads of government entities commit to accelerate digital transformation

Heads of Dubai Government entities on Thursday said the emirate’s high ranking in the Local Online Service Index (LOSI) 2022 issued by the UN places greater responsibility on them to maintain Dubai’s leadership in e-governance and the digitisation of services.

Dubai was ranked first in the Arab world and fifth globally in the Index with outstanding scores in Institutional Framework, Content Provision and Service Provision, consolidating its reputation as one of the world’s best e-governments.

The city also received fourth ranking in the Technology index. The 2022 Local Online Service Index assessed digital governments in major cities across 193 countries.

Officials stressed their commitment to continue accelerating digitisation of government operations and services in line with strategic plans to raise quality levels and efficiencies.

Lieutenant General Abdullah Khalifa Al Marri, Commander-in-Chief of Dubai Police, said: “Dubai’s leadership has always been committed to implementing the highest international standards in smart services, digital content and integrated institutional operations.

"This global ranking has been made possible by the spirit of teamwork, and the seamless cooperation between various departments and sectors under the guidance of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, who said ‘we never settle for anything less than the first place in all fields’.”