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Dubai Police, RTA, DHA top happiness index

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Dubai - Sheikh Hamdan took to Twitter to offer congratulations to the top performing government bodies

Published: Mon 18 Jan 2021, 4:41 PM

Updated: Mon 18 Jan 2021, 5:57 PM

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Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, on Monday announced the results of the indicators of happiness for customers of Dubai government.

The crown prince noted that the average customer happiness rate in the government of Dubai was 84 per cent, while the average employee happiness rate stood at 89 per cent.

“In September 2019, we announced that we will announce the results of happiness indicators for customers and employees of Dubai government annually on January 18,” Sheikh Hamdan tweeted.

Taking to Twitter, the crown prince also announced the three best government centres in the government of Dubai that held the top spots in the two categories.

Dubai Police ranked number 1 in the customer happiness category scoring 91.6 per cent. It was followed by the Roads and Transport Authority (RTA) with 90.1 per cent and the Dubai Health Authority (DHA) with 88.5 per cent.

Meanwhile, according to employee happiness indicators, Dubai Statistics Center ranked first with 97.44 per cent, followed by Dubai Police in second place with 96.68 per cent, and Dubai Public Prosecution with 95.86 per cent.

"Dubai Government operations involve a focus on excellence and innovation. The happiness of the customer and employee is never absent from the mind of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai," said Sheikh Hamdan.

"We look forward to further achieving the aspirations of every customer and employee of the government of Dubai," he added.



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