Salik toll gate has motorists confused

Motorists yesterday panicked, assuming they would be fined for crossing the newly installed toll gate on Garhoud Bridge without a Salik tag. Curious onlookers also caused traffic jam on the bridge for hours.

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Asma Ali Zain

Published: Mon 4 Jun 2007, 8:31 AM

Last updated: Thu 25 May 2023, 9:07 AM

While the first toll gate was set up on Garhoud Bridge towards Sharjah on June 1, the second one on the other side is yet to be installed, Roads and Transport Authority (RTA) officials said yesterday.

However, for some motorists, it was time for confusion. “The authority has made it clear on several occasions that violators will be fined heavily. I assumed I would be fined for crossing the gate without buying the sticker,” said Mohammed Amin, a motorist.

Said another motorist: “I had heard about the installation of the gate so I enquired about the Salik tags. However, I was told they are not on sale as yet and will be available from this week.”

In a statement issued yesterday, Eng. Maitha Bin Adai, CEO of the RTA’s Roads and Traffic Agency, said the installation process of the toll gates at Garhoud Bridge and Shaikh Zayed Road near the Mall of the Emirates was being finalised. “The toll gate at Garhoud Bridge (in the Sharjah direction) has been installed and it is scheduled to become operational from July 1,” she added.

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She said the RTA would soon install the second toll gate at Garhoud Bridge (in the Dubai direction), and tag sales will begin this week. The toll system begins on July 1. A senior RTA official said the applications to register for Salik -Dubai’s road toll system- will be accepted starting this week.

While some outlets, including some Emarat petrol pumps, have been provided with the application forms and Salik sticker kits, several others say they are yet to be informed about the procedure.

Motorists have different methods to register and open an electronic account, only then will they be issued a tag.

STEP 1

How to register

Motorists can apply to open an electronic Salik account by:

Logging on to the Salik website www.salik.ae

Acquiring the application form to open an account from: RTA’s licensing centres, over 70 Eppco and Enoc stations and 180 Emarat stations.

37 branches of Dubai Islamic Bank as well as Emirates Bank.

The Salik tags are sold at these outlets at a price of Dh100. The outlets will also receive, verify and complete users’ subscription forms/required documentation (including a passport copy and car registration card) and provide users with Salik account recharging service. The tag can be topped up through the same outlets after quoting the account number.

STEP 2

How it works

Salik is a free flow toll system without toll booths, barriers or gates, allowing traffic to move freely through the toll point at highway speeds.

The toll of Dh4 will be deducted from your prepaid toll account using the latest in Radio Frequency Identification (RFID) technology.

Your vehicle will be identified to the system through communication with the small, thin Salik sticker tag affixed to your windshield. There is no need to stop under the toll gates to get the toll fee deducted.

STEP 3

Salik credit

Subscribers to the system can know the available credit on their cards through the Salik website and also by contacting the designated communication centre of the project (80072545). SMS will be sent to the subscriber when his/her card needs to be topped up.

PENALTIES

There are two types of penalties. The first penalty is for those crossing the toll gate without subscription to the system and without having the tag fixed to the front windshield of the vehicle. There is a penalty of Dh100, which will be increased to Dh200 if the offence is repeated and Dh400 for the third time.

Lack of sufficient credit on the card is reported as a traffic violation and you will face a Dh50 penalty at each crossing. An SMS will also be sent once a toll gate violation is committed. Should the credit be topped up within two working days, the offence will be waived.

FAQs

Will I have a separate account for every tag?

No. Each account can have multiple tags, one for each vehicle. However, each account will have one account owner and one associated mobile number for communicating account information.

Can I add vehicles (tags) to my account?

Yes. When you fill up the application, just indicate that you have an existing account and let the RTA know the number and it will add the tag to your account. You can also apply online for additional tags and add them to your account at that time.

What if I sell my vehicle?

Call the Salik Customer Service Centre right away to deactivate your Salik tag so your account is not linked to a vehicle you no longer own. You should also remove the tag from the windshield when you sell your vehicle. If you purchase a new vehicle, you will need to contact the Salik Customer Service Centre to purchase a new tag or buy one at a retail location.

What if I damage or lose my tag?

If your Salik tag gets damaged or lost the vehicle owner will need to pay for a new tag to replace it.

Someone else was driving my car at the time of violation. Do I have to pay?

Yes. The owner of the vehicle is responsible for any toll violation, regardless of who was driving at the time the violation occurred.

-Courtesy RTA

Asma Ali Zain

Published: Mon 4 Jun 2007, 8:31 AM

Last updated: Thu 25 May 2023, 9:07 AM

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