UAE: ITC announces new regulation for operating passenger buses

A new executive regulation for operating passengers’ transport services by buses has been implemented in Abu Dhabi emirate.

The Integrated Transport Centre (ITC) of the Department of Municipalities and Transport (DMT) in Abu Dhabi announced the implementation of the new service on Tuesday. The regulation was announced to increase the level of passengers’ safety and to regulate passenger transport activities on rented buses, privately hired buses, tourist buses, and public buses. It also clarifies the responsibilities and duties of all entities operating in this sector.

This is part of the continuous effort made by the ITC to establish a safe and sustainable transport environment. It aims to improve the quality of its services and support local development in its various aspects.

The ITC pointed out that all services related to passenger transport by buses would be available on Asateel’s platform (https://asateel.itc.gov.ae) in accordance with the provisions of the new executive regulations for the Emirate of Abu Dhabi.

The 'Asateel' platform is an electronic system linked to tracking software and a central database that allows knowing the location of vehicles. It enables the concerned authorities to track the movement of vehicles and specify locations in real-time. This streamlines operations and monitors drivers’ compliance with traffic rules.

The platform also allows them to analyse vehicle movement data and use it in planning processes and decision making, as well as extracting performance indicators for both operators and drivers.

Among the platform’s requirements is creating a link with the electronic system, which can be achieved through installing and operating electronic tracking devices in vehicles, or using pre-existing devices or systems used in the vehicle on the condition that they comply with the approved technical requirements.

The regulation applies to all bus operators that operate in the Emirate of Abu Dhabi, whether the buses are registered in or out of Abu Dhabi. It consists of the terms that regulate passengers’ transport by buses, the terms and conditions of practising this activity, the requirements to issue public and tourist bus drivers’ permits, standard specifications of the buses, and the penalties in case of failure to abide by the rules.

All services related to permits are provided free of charge.

Firms must obtain permits to operate bus services

The regulation stipulates that practising the activities in this field is prohibited to companies or entities without obtaining a permit from ITC first.

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