This decision comes in line with the aim to provide stable living for citizens
uae16 hours ago
With Zomato renewing its focus on restaurant discovery and dining out, it won’t be possible for residents to order food in the UAE through the app. Starting November 24, customers will be redirected to the Talabat app.
Khaleej Times has received multiple queries from residents as to how the development impacts them. We reached out to Zomato to address them. Here is all you need to know.
Q. What happens to the credit card and other banking details users have stored on the app?
A. The app will not be shutting down; only its food ordering feature will be discontinued. As such, all banking details will remain safe.
Q. From November 24, when users log in to the Zomato app, what will they see?
A. The Zomato app has three tabs: Delivery, Dining and Pro. From November 24, when users click on ‘Delivery’, they will be advised to download the Talabat app. The other two tabs will function as usual. “Customers can continue to order from their preferred restaurants on the Talabat app, including many of their Zomato loved brands,” the spokesperson said. “Restaurant partners can also choose to join Talabat to grow their businesses, while offering their customers the delivery experience Talabat brings.”
Q. Can residents continue to use the ‘Dine’ feature on the app?
A. Zomato will continue to build on its restaurant discovery and dining out business. New features like ‘Vibe Check’ and ‘Zomato Pay’ are already live in four UAE cities: Abu Dhabi, Dubai, Sharjah and Ajman.
Vibe Check makes it easier for partner restaurants to promote themselves. Eateries can post short videos – similar to Instagram Stories – to showcase their locations and specialties. Zomato Pay helps users make payments and avail of discounts and other offers.
Q. What happens to any pending amounts and credit notes?
A. The company will initiate payouts into restaurants’ bank accounts by December 30, 2022.
ALSO READ:
This decision comes in line with the aim to provide stable living for citizens
uae16 hours ago
The country has provided medical care to the injured, delivering urgent relief to families in need as part of 'Operation Chivalrous Knight 3' relief operation
uae17 hours ago
With new leadership and potential policy changes on the horizon, people are carefully considering how the polls' outcome could affect immigration policies
uae1 day ago
The initiative aims at showing how the country grows its food supply and generating support for the farming community
uae1 day ago
Several hundred absentee ballots have been submitted by American citizens living in the UAE, according to US missions in the country
uae1 day ago
The report expected a busy start to 2025, as employers were waiting for elections' outcomes in the US and India
uae1 day ago
The country's population has grown immensely, especially in Abu Dhabi and Dubai
uae1 day ago
Over 1,300 of the emirate's healthcare facilities are connected via Nabidh
uae1 day ago