Dubai - VIP service provides patients with free parking, Wi-Fi, and refreshments at Dubai and Sharjah hospitals.
Published: Sat 12 Sep 2015, 12:18 PM
Updated: Sun 13 Sep 2015, 8:52 AM
Patients at Zulekha Hospital in Dubai and Sharjah now have the opportunity to experience a new fast-track service to make their doctor's appointments easier and more convenient.
The multi-disciplinary, award winning hospitals have introduced the premium service fast-track lounge to offer patients a speedier appointment and 30 minute consultations.
The one stop shop fast-track lounge provides appointment slip generation, payments, insurance approvals, doctor's consultation, sample collection and medication dispatching all in the same dedicated area and patients also have access to free Wi-Fi and refreshments.
"The new fast-track service was implemented in response to feedback from our patients and has been very well received so far. We're giving the community a choice in their treatment services and this new option makes life easier for those with especially busy schedules," said Zanubia Shams, CEO of Zulekha Hospital.
"We're always looking to go that extra step to take the best possible care of our patients and we hope we can satisfy all of their needs through the introduction of our new fast-track service."
Fast-track patients are monitored by a dedicated coordinator who liaises with doctors and other healthcare professionals to make sure the process is up to speed and being handled timely and efficiently.
One of the forerunners in UAE healthcare, Zulekha Hospital has earned widespread recognition for service to patients, collecting the Dubai Quality Award twice in the last four years.
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