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UAE visa services: ICP stops accepting payment via eDirham

Authorities will begin accepting alternative payment methods for the service fees starting this month

Published: Mon 14 Nov 2022, 2:32 PM

Updated: Mon 14 Nov 2022, 3:01 PM

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More UAE federal entities have announced the discontinuation of the eDirham system and alternative payment methods for their services.

The Federal Authority for Identity, Citizenship, Customs and Port Security (ICP) said it has discontinued the eDirham system, and has started accepting alternative payment methods starting from November 14 for the service fees.


“UAE ICP will not accept the eDirham system for the payment of service fees starting from Monday, November 14, 2022", the authority said in a tweet. "We are pleased to announce that our valued customers can use the alternative payment methods approved in the country to pay service fees."

The Federal Tax Authority, the Ministry of Human Resources and Emiratisation (MoHRE) and the Ministry of Education announced that they have stopped using the eDirham card.

MoHRE also announced that it deactivated the eDirham system to collect service fees, and has replaced it with a direct payment system that relies on approved payment methods in the UAE, in line with the systems of the Ministry of Finance.

MoHRE has migrated gradually from the eDirham system to the direct payment system in September, in cooperation with the Abu Dhabi Islamic Bank.

The Ministry clarified that customers could redeem the remaining balance in their eDirhams through the banks that issued the cards. Instead of the eDirham, customers can now use the approved payment methods, which include Visa, MasterCard, Google Pay and Apple Pay services, through 3,343 dedicated machines at 243 business service centres across the UAE.

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