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Businesses, experts decry Pakistan Internet slowdown

The reported firewall installation could cost the nation's IT sector up to $300 million, according to the Pakistan Software Houses Association

Published: Sun 18 Aug 2024, 3:41 PM

Updated: Sun 18 Aug 2024, 3:42 PM

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The headquarters of the Pakistan Telecommunication Authority in Islamabad on August 16, 2024. Shahzad Arshad, head of the Wireless & Internet Service Providers Association of Pakistan, says if the slowdown of the Internet continues, 'we will see a mass exodus of businesses from Pakistan'. — AFP

The headquarters of the Pakistan Telecommunication Authority in Islamabad on August 16, 2024. Shahzad Arshad, head of the Wireless & Internet Service Providers Association of Pakistan, says if the slowdown of the Internet continues, "we will see a mass exodus of businesses from Pakistan". — AFP

Pakistan's government is throttling the Internet and social media while it tests new controls to crush dissent, activists and business leaders say, putting the country's economic recovery at risk.

Since July, Internet networks have been up to 40 per cent slower than normal, according to one IT association, while documents, images and voice notes have been disrupted on WhatsApp, used by tens of millions of people.

Digital rights experts believe the state is testing a firewall — a security system that monitors network traffic but can also be used to control online spaces.

"The Internet slowdown is due to the installation of a national firewall and content filtering system by the state aimed at increasing surveillance and at censoring political dissent, especially the criticism of the security establishment for its interference in politics," said digital rights expert and activist Usama Khilji.

The authorities appear to be targeting WhatsApp because of its end-to-end encryption capabilities, which enable users to securely share information without it being accessed by any third-party, he added.

The government, which analysts say is backed by the military, and the telecommunications authority, run a by a retired general, for weeks refused to comment on the slowdown.

It was the defence minister who finally acknowledged what millions of Pakistanis nationwide had already guessed.

"We are undergoing a transition after which all these facilities will be available to you," Khawaja Muhammad Asif told media this week.

"But there will be some controls to prevent threatening and defamatory content against the state and individuals," he added, without confirming whether those controls were part of a firewall.

Prominent Pakistani journalist Hamid Mir has launched a legal challenge against the government over "the apparent installation of a firewall" at the Islamabad High Court, which is due to hear the case on Monday.

It comes as Pakistan's military — the country's most powerful institution — says it is battling so-called "digital terrorism".

Regular rallies have been held this year demanding the state do more to tackle militant violence in the border regions with Afghanistan, while protesters in southwestern Balochistan have rallied over alleged rights abuses by authorities in their crackdown on separatist groups.

But analysts say the main target of the digital disruption is the party of jailed opposition leader Imran Khan, still wildly popular and boosted by a young, tech-savvy voter base.

After years of political instability, Pakistan's economy is locked in a cycle of IMF bailouts and loan rollovers from neighbours.

Desperate for foreign investment to unlock stunted growth, the country is adding to its economic woes by disrupting Internet service, business leaders warn.

The firewall's "inexplicable opacity and ambiguity" is sapping Pakistan's economic potential and could cost its IT sector up to $300 million, according to the Pakistan Software Houses Association, which represents IT firms.

Shahzad Arshad, head of the Wireless & Internet Service Providers Association of Pakistan, warned that if "this continues, we will see a mass exodus of businesses from Pakistan".

He added that connectivity had slowed by up 40 per cent over the past month.

WhatsApp's texting function has been working slowly in Pakistan, but voice calls and other services have been disrupted.

But even as authorities throttled connectivity and access to WhatsApp, Pakistan's Punjab province splashed out last week on adverts in New York's Times Square, trying to sell itself as an "IT city".

"Even if a firewall is necessary for security, trials could have saved the livelihoods of thousands of freelance software developers and avoided damage to Pakistan's credibility as a reliable supplier of IT/IT-enabled services," Ehsan Malik, CEO of the Pakistan Business Council, said on Saturday.

Activists have long criticised the government's censorship and control of the Internet and media, shrinking an already limited space for free speech in the conservative country.

The social media platform X has been banned in Pakistan since the election, when it was used to air allegations of poll rigging against Khan's party, which was kept from power by a coalition backed by the military.

The party's social media team has also been targeted by arrests and detentions.

Shahzad Ahmad, head of the independent digital rights watchdog Bytes for All in Pakistan, said the firewall was largely designed to give the government control of the Internet.

"We believe that the firewall will create distrust among IT investors in Pakistan...and will also compromise citizens' fundamental rights."



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